When systems don’t work…daily hassles and political mishaps

Long lines and standing for hours, elderly people fainting, headaches, confusion of what and how a new system works for a new electronic train ticket-card system, even the most literate of us can’t figure out the process….the current Greek Transport Minister unjustifiably focusing on blaming a businessman of “cheating the government” who started a company amidst the Greek crisis in 2011 (Taxibeat) the latter it turns out has paid legal fees as his company headquarters are in U.K. Yet, the aforementioned Minister tries to offset the REAL issues of the transport procedural mess. What a political mishap!

Daily hassles and constant policy and legal changes add to burden of mental and physical health of populations. If Holmes and Rahe who created the Social Readjustment Rating Scale (SRRS) in 1967 indicating that our increased levels of stress due to multitudes of hassles can cause serious illness,  wanted a real-world lab they would have great field research! As a matter of fact the Greek people could write the book of “The Hassles of Our Everyday Lives!” But why? Why can’t governments teach their own the PDSA cycles — Plan, Do, Study, Act? Adequate hassle-less procedures to easier access are part of building our community’s health literacy. We can pilot test the system, fix the kinks and run again, to ensure a more flawless implementation…. and not to constantly reinvent the wheel, too logical? I know…

Advertisements

Leave a Reply

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out / Change )

Twitter picture

You are commenting using your Twitter account. Log Out / Change )

Facebook photo

You are commenting using your Facebook account. Log Out / Change )

Google+ photo

You are commenting using your Google+ account. Log Out / Change )

Connecting to %s